# Firemind

Canonical page: https://aiteamproof.com/company/firemind/

> IT Operations Engine: AI agents that auto-resolve routine incidents under engineer supervision, with outcome pricing.

## What this provider does

Firemind describes an IT operations service using AI agents under engineer supervision. Its source profile says the service handles routine incidents through tools the customer already uses and routes higher-risk work to people. It is aimed at organizations managing cloud and enterprise IT estates.

### Buyer fit

Organizations seeking supervised automation of routine IT incidents through existing tools.

## Services and focus

- Provider type: AI implementation partner
- Delivery mode: AI Implementation
- Tasks: [Manage IT operations](https://aiteamproof.com/tasks/manage-it-operations/)
- Industries: [IT Operations](https://aiteamproof.com/industries/it-operations/)

## Claims and sources

A listing is not an endorsement or a guarantee of delivery. Provider-reported statements are not independent verification. Not stated means unknown, not absent. Source review dates are distinct from independent verification dates. Owner claim status concerns profile control, not service delivery.

### End to end

Statement: Homepage: operational AI that runs your IT estate end to end.

Status: Provider-reported
- Source: [Firemind website](https://www.firemind.com)

### Human review

Statement: Homepage: software, supervised by engineers; routes risk to you.

Status: Provider-reported
- Source: [Firemind website](https://www.firemind.com)

### Licensed signoff

Statement: Not stated

Status: Not stated

### Integrates existing

Statement: Homepage: works through Datadog, ServiceNow, Okta, Terraform on AWS and Azure.

Status: Provider-reported
- Source: [Firemind website](https://www.firemind.com)

### Private deploy

Statement: Not stated

Status: Not stated

### Api export

Statement: Not stated

Status: Not stated

### Multilingual

Statement: Not stated

Status: Not stated

### Sla public

Statement: Not stated

Status: Not stated

### Outcome pricing

Statement: Homepage: outcome pricing; Firemind accountable for the outcome.

Status: Provider-reported
- Source: [Firemind website](https://www.firemind.com)

### Guarantee

Statement: Not stated

Status: Not stated

### No training on data

Statement: Not stated

Status: Not stated

### Soc2

Statement: Not stated

Status: Not stated

### Iso27001

Statement: About page: ISO 27001:2022 certified.

Status: Provider-reported
- Source: [Firemind source](https://www.firemind.com/about/)

### Hipaa

Statement: Not stated

Status: Not stated

### Gdpr

Statement: Privacy policy: GDPR and UK GDPR controller/processor statements.

Status: Provider-reported
- Source: [Firemind source](https://www.firemind.com/privacy-policy/)

### Liability named

Statement: Not stated

Status: Not stated

## Service details

- Service coverage: Not stated
- Headquarters: United Kingdom
- Languages: Not stated
- Pricing: subscription
- Official website: [Firemind](https://www.firemind.com)

## Profile sources and updates

This profile has not been independently verified.
Sources last reviewed: 2026-10-02
Owner claim status: Not claimed

### Original sources

- [Firemind website](https://www.firemind.com) — Provider source; checked 2026-10-02
- [Firemind source](https://www.firemind.com/about/) — Provider source; checked 2026-10-02
- [Firemind source](https://www.firemind.com/privacy-policy/) — Provider source; checked 2026-10-02

Corrections: https://aiteamproof.com/correction?provider=firemind

Interpretation guide: https://aiteamproof.com/methodology.md