# THIENTU

Canonical page: https://aiteamproof.com/company/thientu/

> Vietnamese contact-center and BPO provider handling customer conversations with AI agents plus human agents.

## What this provider does

THIENTU describes outsourced customer contact services supported by AI and human agents. Its source profile covers inbound calls, chat and messaging work, with complex inquiries routed to people with the conversation context. It also provides other business process services outside customer support.

### Buyer fit

Businesses seeking outsourced customer conversations across phone and messaging channels.

## Services and focus

- Provider type: AI-native service provider
- Delivery mode: AI-Powered Services
- Tasks: [Resolve customer support requests](https://aiteamproof.com/tasks/resolve-customer-support/)
- Industries: [Customer Service](https://aiteamproof.com/industries/customer-service/); [Workflow Automation](https://aiteamproof.com/industries/workflow-automation/)

## Claims and sources

A listing is not an endorsement or a guarantee of delivery. Provider-reported statements are not independent verification. Not stated means unknown, not absent. Source review dates are distinct from independent verification dates. Owner claim status concerns profile control, not service delivery.

### End to end

Statement: Runs contact center and BPO operations with AI voice/chat agents and human routing for clients.

Status: Provider-reported
- Source: [THIENTU website](https://thientu.vn)

### Human review

Statement: Describes AI and human routing; contact-center page mentions a QA team monitoring quality.

Status: Provider-reported
- Source: [THIENTU website](https://thientu.vn)

### Licensed signoff

Statement: Not stated

Status: Not stated

### Integrates existing

Statement: Not stated

Status: Not stated

### Private deploy

Statement: Not stated

Status: Not stated

### Api export

Statement: Not stated

Status: Not stated

### Multilingual

Statement: Homepage lists Vietnamese and English support.

Status: Provider-reported
- Source: [THIENTU website](https://thientu.vn)

### Sla public

Statement: Not stated

Status: Not stated

### Outcome pricing

Statement: Homepage says pay for resolutions rather than headcount.

Status: Provider-reported
- Source: [THIENTU website](https://thientu.vn)

### Guarantee

Statement: Not stated

Status: Not stated

### No training on data

Statement: Not stated

Status: Not stated

### Soc2

Statement: Not stated

Status: Not stated

### Iso27001

Statement: Homepage lists ISO/IEC 27001:2022 among certifications.

Status: Provider-reported
- Source: [THIENTU website](https://thientu.vn)

### Hipaa

Statement: Not stated

Status: Not stated

### Gdpr

Statement: Not stated

Status: Not stated

### Liability named

Statement: Not stated

Status: Not stated

## Service details

- Service coverage: Not stated
- Headquarters: Vietnam
- Languages: Not stated
- Pricing: outcome
- Official website: [THIENTU](https://thientu.vn)

## Profile sources and updates

This profile has not been independently verified.
Sources last reviewed: 2026-09-29
Owner claim status: Not claimed

### Original sources

- [THIENTU website](https://thientu.vn) — Provider source; checked 2026-09-29

Corrections: https://aiteamproof.com/correction?provider=thientu

Interpretation guide: https://aiteamproof.com/methodology.md