Firemind
IT Operations Engine: AI agents that auto-resolve routine incidents under engineer supervision, with outcome pricing.
At a glance
What this provider does
Firemind describes an IT operations service using AI agents under engineer supervision. Its source profile says the service handles routine incidents through tools the customer already uses and routes higher-risk work to people. It is aimed at organizations managing cloud and enterprise IT estates.
Buyer fit
Organizations seeking supervised automation of routine IT incidents through existing tools.
Areas of work
Services and focus
- Delivery mode
- AI Implementation
- Tasks
- Manage IT operations
- Industries
- IT Operations
Profile facts
Claims and sources
Each fact carries its own source status. A source link shows where the statement came from; it does not by itself establish independent verification.
- End to end
- Homepage: operational AI that runs your IT estate end to end.Provider-reportedSources: Firemind website
- Human review
- Homepage: software, supervised by engineers; routes risk to you.Provider-reportedSources: Firemind website
- Licensed signoff
- Not statedNot stated
- Integrates existing
- Homepage: works through Datadog, ServiceNow, Okta, Terraform on AWS and Azure.Provider-reportedSources: Firemind website
- Private deploy
- Not statedNot stated
- Api export
- Not statedNot stated
- Multilingual
- Not statedNot stated
- Sla public
- Not statedNot stated
- Outcome pricing
- Homepage: outcome pricing; Firemind accountable for the outcome.Provider-reportedSources: Firemind website
- Guarantee
- Not statedNot stated
- No training on data
- Not statedNot stated
- Soc2
- Not statedNot stated
- Iso27001
- About page: ISO 27001:2022 certified.Provider-reportedSources: Firemind source
- Hipaa
- Not statedNot stated
- Gdpr
- Privacy policy: GDPR and UK GDPR controller/processor statements.Provider-reportedSources: Firemind source
- Liability named
- Not statedNot stated
Profile sources & updates
How AI Team Proof documents and maintains this profile.
About this profile
This profile has not been independently verified. Review its provider and other source links before making a decision.
- Sources last reviewed
- Oct 2, 2026
- Owner claim status
- Not claimed
Owner claim status concerns profile control. It does not verify service delivery.
Original sources
- Firemind website ↗Provider source · Checked Oct 2, 2026
- Firemind source ↗Provider source · Checked Oct 2, 2026
- Firemind source ↗Provider source · Checked Oct 2, 2026
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