AI-native service provider
Crescendo
Handles customer support across voice, chat, email and text with AI agents and human specialists, paid per positive outcome.
Tasks & workflows
AI customer service providers
Find providers that use AI and people to handle customer conversations and support tickets. Check channel coverage, knowledge sources and human escalation before choosing a customer service partner.
What to ask before choosing a provider
- Which channels, languages and support hours are covered?
- How is your knowledge base kept accurate and connected to answers?
- When does a person take over, and how is service quality reviewed?
Profiles below describe this area of work. A task match does not establish a verified deployment; check each provider’s Claims and sources and ask for an example relevant to your business.
The directory
Providers for this workflow
5 providers shown
Shown by source-backed fact completeness, then verification or source review recency. This is a directory order, not a quality rating.
AI-native service provider
eSAL
Runs customer support, collections and tech support using AI agents supervised by human specialists, priced per outcome.
AI-native service provider
Kim
AI plus human Sentinels handle e-commerce customer support tickets on the brand's behalf.
AI-native service provider
THIENTU
Vietnamese contact-center and BPO provider handling customer conversations with AI agents plus human agents.
AI-native service provider
Seu AgenteIA
Runs WhatsApp AI agents that qualify leads and feed the customer's existing CRM in Brazil.
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Try a broader task, service area, or provider type. Profiles only appear here when they meet our publication criteria.
Continue your research
How to choose an AI implementation partner · How to read evidence status