Industry & practice area

AI providers for customer service.

Explore AI providers describing customer service work, from handling phone calls to resolving support requests. Check the service scope and sources before judging fit.

Start with the workflow

Which channels and languages are covered, and when does a human take over? An industry label does not confirm regulatory compliance, certification or a successful deployment. Review the original sources in each profile.

The directory

Providers with a stated industry focus

14 providers shown

Shown by source-backed fact completeness, then verification or source review recency. This is a directory order, not a quality rating.

AI-native service provider

Crescendo

Handles customer support across voice, chat, email and text with AI agents and human specialists, paid per positive outcome.

AI-Powered ServicesResolve customer support requests
Service coverageThe source profile says Crescendo has customers worldwide; operational service terms require confirmation.Source statusNot independently verified

AI-native service provider

Sovereign (trysovereignai.com)

Runs call answering, booking, follow-up and review requests for home service contractors using an AI team with human review.

AI-Powered ServicesAI voice agents that answer phone calls
Service coverageNot statedSource statusNot independently verified

AI-native service provider

eSAL

Runs customer support, collections and tech support using AI agents supervised by human specialists, priced per outcome.

AI-Powered ServicesResolve customer support requests
Service coverageNot statedSource statusNot independently verified

AI-native service provider

Smith.ai

Answers business calls around the clock with an AI receptionist backed by live agents for intake and booking.

AI-Powered ServicesAI voice agents that answer phone calls
Service coverageNot statedSource statusNot independently verified

AI-native service provider

Kim

AI plus human Sentinels handle e-commerce customer support tickets on the brand's behalf.

AI-Powered ServicesResolve customer support requests
Service coverageNot statedSource statusNot independently verified

AI-native service provider

Marshal

Builds and runs AI agents for small-business sales, support and finance workflows, with human approval before actions.

AI-Powered ServicesAutomate business workflows
Service coverageNot statedSource statusNot independently verified

AI-native service provider

THIENTU

Vietnamese contact-center and BPO provider handling customer conversations with AI agents plus human agents.

AI-Powered ServicesResolve customer support requests
Service coverageNot statedSource statusNot independently verified

AI implementation partner

Aonitek

Builds and runs done-for-you AI agents, AI-assisted websites and team AI training for small Latin American businesses.

AI ImplementationAI voice agents that answer phone calls
Service coverageThe source profile says Aonitek serves small and midsize businesses in Latin America.Source statusNot independently verified

AI-native service provider

Seu AgenteIA

Runs WhatsApp AI agents that qualify leads and feed the customer's existing CRM in Brazil.

AI-Powered ServicesResolve customer support requests
Service coverageNot statedSource statusNot independently verified

AI implementation partner

The Automation Partner

Builds Make.com automations, system integrations and AI agents for companies, with published project price bands.

AI ImplementationAutomate business workflows
Service coverageNot statedSource statusNot independently verified

AI implementation partner

BULDRR AI

Builds n8n workflows and AI agents in the client's own n8n instance, with fixed-price tiers.

AI ImplementationAutomate business workflows
Service coverageNot statedSource statusNot independently verified

AI implementation partner

InfyOm Technologies

Builds AI agents, chatbots and n8n workflow automations for business clients, alongside custom Laravel development.

AI ImplementationAI voice agents that answer phone calls
Service coverageNot statedSource statusNot independently verified

AI-native service provider

Juciva

Turnkey AI voice receptionist for Latin American businesses that answers calls and books appointments.

AI-Powered ServicesAI voice agents that answer phone calls
Service coverageThe source profile describes Juciva voice receptionists for Latin American businesses.Source statusNot independently verified

AI implementation partner

Velox AI

Builds WhatsApp and voice AI agents plus booking workflows for Latin American small businesses.

AI ImplementationAI voice agents that answer phone calls
Service coverageThe source profile says Velox AI serves businesses in Latin America.Source statusNot independently verified